BACK TO TOP
Frequently Asked Questions
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at email@example.com with subject line- "Hello Support-"Q. Where do you ship from?
Q. How long will it take for my items to arrive?
- We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. How long will it take to receive a tracking number?
- In the wake of COVID-19 Pandemic all deliveries may take longer than usual time to arrive. It may take between 2-6 weeks for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q. Where can I place an order from?
- It will take usually between 2-5 business days.
Q. Is shipping really FREE?
- You can place an order from any country, we ship Worldwide.
Q. Where is your company located?
- Yes, shipping is Free Worldwide on all items. Yayyy!!
Q. Which currency will I be charged in?
- We have an office in the beautiful country: India; Supply warehouses in: USA; High-Quality vendor contacts in: India & China
Q. Will I receive a confirmation number when I place my order?
- We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Who can I contact if I have a problem with my order?
Q. How can I pay?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Q. Is Checkout on this site safe and secure?
- We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Q. If I enter my email address will you sell my information?
- You can be absolutely sure that all purchases here are safe and secure.
Q. Will I (the customer) have to pay customs?
- We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
- For most countries you will not have to pay customs, but it depends where are you located and your order quantity.